Help center

How can we help?

Guides and answers for running your network on Artrela.

In progress — articles are being written

Getting started

Your first steps on Artrela: accounts, your first upload and launching a service.

Articles coming soon

Account & team

Profiles, organizations, team members, roles and switching between accounts.

Articles coming soon

The editor

Templates, widgets, rows and carousels, and publishing changes to every app.

Articles coming soon

Media & assets

Uploads, transcoding, subtitles, trailers, artwork and your library.

Articles coming soon

Channels & scheduling

Linear channels, the scheduling grid, programming guides and playlists.

Articles coming soon

Live events

Encoders, RTMP, going live on every app and instant replays.

Articles coming soon

Apps

Web, mobile and TV apps: setup, branding, store submissions and updates.

Articles coming soon

Subscriptions & monetization

Plans, free access, sponsored programming and payments.

Articles coming soon

Analytics

Viewer engagement, watch time, subscriber behavior and reports.

Articles coming soon
Can’t find what you need? Email contact@artrela.tv or get in touch and we’ll help directly.